GTC

These General Terms and Conditions for the Provision of Services (hereinafter referred to as the ‘GTC’) set out the rules governing contractual relations in which Agnieszka Szklarczyk, trading as: Agnieszka Szklarczyk I. AM Agencja Marketingowa, is the contractor/service provider for services, creations, works or other similar services, in matters not covered by a specific contract between the parties. These GTC are available on the website of Agnieszka Szklarczyk I.AM Agencja Marketingowa, at the following addresses: www.iamfordeveloper.pl and https://agencjaiam.pl.

• 1. Definitions

The expressions used in these GTC have the following meanings:

1. AM Agencja Marketingowa – Agnieszka Szklarczyk, conducting business under the name Agnieszka Szklarczyk I.AM Agencja Marketingowa, with its registered office in Kraków at ul. Czarodziejska 2b/2, 30-322 Kraków, Tax Identification Number: 5521657432.
2. Client – this term refers to any third party entering into a contract with I.AM Marketing Agency in relation to the business activities carried out by the Agency, in which the Client acts as the Ordering Party/Principal;
3. Agreement – this term shall be understood to mean any agreement concluded by the Client with I.AM Agencja Marketingowa or any order placed by the Client in connection with the business activities carried out by I.AM Agencja Marketingowa.

• 2. General provisions

1. The purpose of these GTC is to establish the rules and define the terms and conditions governing the works carried out and the services provided by I.AM Agencja Marketingowa to Clients, the detailed scope of which is set out in a separate document (order/contract). The scope of the works and services performed relates in particular to the execution of graphic design projects, the creation and implementation of websites, the development and implementation of marketing strategies, and the management of Clients’ social media accounts.
2. These GTC apply to all Agreements concluded between I.AM Agencja Marketingowa and the Client, whether under long-term cooperation agreements or individual orders, irrespective of their subject matter.
3. Confirmation of the placement of an order by I.AM Agencja Marketingowa or the signing of a Contract with I.AM Agencja Marketingowa constitutes acceptance of the terms of these GTC and the rules and obligations contained therein.

• 3. Conditions for concluding an agreement

1. The subject of the Agreements entered into by I.AM Agencja Marketingowa is the delivery of services in the broadly defined field of marketing and branding.
2. The delivery of services shall take place on the basis of an Agreement between I.AM Agencja Marketingowa and the Client. The Agreement shall specify at least:
   1. the type and scope of the performance;
   2. the amount of remuneration,
   3. the period of the Agreement;
   4. the deadline for performance of the Agreement.
3. The signed Contract shall be sent to I.AM Agencja Marketingowa in writing to the address: ul. Czarodziejska 2b/1, 30-322 Kraków, or as an electronic document to the email address: ksiegowosc@iamfordeveloper.pl.
4. Submission of the Contract in accordance with paragraph 4 shall be deemed to constitute the Client’s acceptance of the GTC.
5. Cooperation between the parties shall commence upon the signing of the Agreement in writing by each party, or upon the submission of a mutual declaration of intent to accept the order in document form, or, alternatively, upon I.AM Agencja Marketingowa commencing performance of the Agreement.

• 4. Obligations of the Client

1. The Client is obliged to supply all necessary materials, information and data, including access data to all accounts, required for the proper performance of the subject matter of the Agreement.
2. Where the Client supplies graphic materials to be used in connection with the services provided or the creation of the work, such materials must be of a high quality sufficient to enable the proper performance of the subject matter of the Agreement. Where graphic materials are supplied in a quality that does not permit the performance of the subject matter of the Agreement in accordance with the terms, I.AM Agencja Marketingowa shall be entitled to request the Client to supply graphic materials of a higher quality or to make corrections to them at the Client’s expense.
3. The graphic materials referred to in paragraph 2 above shall be sent digitally in accordance with the arrangements made with I.AM Agencja Marketingowa.
4. The Client declares that all graphic or textual materials provided do not contain content contrary to generally applicable law, do not violate the personal rights of third parties, and that the Client holds full rights to them. The Client undertakes to discharge I.AM Agencja Marketingowa from liability for any claims arising from potential violations of third parties’ rights in relation to graphic or textual materials.
5. The Client undertakes to cooperate with I.AM Agencja Marketingowa to the extent necessary for the performance of the Contract, and in particular to: provide graphic and text materials, access details and any other information required by I.AM Marketing Agency without delay, so that the Agency may properly fulfil the terms of the Agreement.

• 5. Reward and terms of payment

1. The reward for services provided is determined in the Contract or in the Order forming the basis for the commencement of cooperation between the parties.
2. The reward for services provided is stated as a net amount and does not include any additional, unforeseen costs arising in connection with the provision of services or additional orders.
3. AM Agencja Marketingowa is entitled to amend the amount of reward specified in the Contract or in the Order forming an annex to these General Terms and Conditions if the Client alters the subject matter of the Order or its quantity, subject to prior agreement with the Client regarding the Order, amendments to the Contract or quantities, and any resulting additional payments.
4. The payment deadline is specified on the invoice issued by I.AM Agencja Marketingowa. The date on which the payment is recorded in I.AM Agencja Marketingowa’s bank account shall be deemed the date of payment.
5. The Client authorises I.AM Agencja Marketingowa to issue invoices without the need for them to be signed by either I.AM Agencja Marketingowa or the Client.
6. The Client declares that invoices may be sent by I.AM Agencja Marketingowa to the email address specified in the Agreement and declares that failure to dispute an invoice within 3 days of receipt shall be deemed to constitute tacit acceptance thereof.
7. In the case of failure to meet the payment deadline, the Client shall pay I.AM Agencja Marketingowa statutory interest for late payment in commercial transactions in accordance with Article 7(1) of the Act on Counteracting Excessive Delays in Commercial Transactions.
8. AM Agencja Marketingowa reserves the right to give notice of withdrawal from the Contract or to suspend the project if the Client is in arrears with payment of the fee, within one month from the day following the date specified as the payment deadline on the invoice.
9. If the Client is in delay with payment, I.AM Agencja Marketingowa is entitled to assign its claims against the Client to third parties and to charge the Client for any costs incurred in connection with such assignment. In particular, it may claim from the Client payment of interest costs, understood as the difference between the nominal value of the assigned claim and the price obtained for it.
10. The Client shall not be entitled to lodge any complaint, nor to return the subject matter of the Contract and demand a refund of the remuneration, nor to withhold payment for completed Contracts after collecting the order and approving the acceptance report or confirming receipt and correctness by email.

• 6. Terms and conditions for the delivery of services

1. AM Agencja Marketingowa shall not be liable for any documentation provided to it by the Client for the purpose of performing the Services, nor for any failure to perform or improper performance of the Services, unless such failure or improper performance results from the Client providing defective documentation, false information or incomplete data or documents. The Client accepts that there may be a delay in the performance of the services as a result of the Client providing defective documentation, incorrect information or incomplete data or documents.
2. Where it is found that the documents provided by the Client do not comply with the order, modify the subject matter of the order or, for any reason, are unsuitable for the performance of the service commissioned, I.AM Agencja Marketingowa reserves the right to amend the terms of payment, the deadline and any other terms of the Contract, or, where appropriate, to withdraw from the Contract within 30 days of the aforementioned circumstances being identified.
3. The order delivery time is specified in each Agreement concluded between the parties; the order delivery period begins from the moment the Customer delivers all the materials necessary for the performance of the subject matter of the Agreement.
4. The Client is entitled to submit remarks and corrections to the subject matter of the Contract prepared by I.AM Agencja Marketingowa within 3 days of its delivery to the Client. Failure to submit any remarks or requests for corrections within the aforementioned period shall be deemed to constitute the Client’s approval of the subject matter of the Contract without reservation.
5. AM Agencja Marketingowa undertakes to implement the requested corrections within no more than 5 working days of their submission.
6. Included in the price specified in the Contract, the Client is entitled to submit corrections twice in a single batch. Any further corrections will be subject to a charge and invoiced at the hourly rate of a member of staff qualified to carry out the relevant type of corrections.
7. AM Agencja Marketingowa shall not be liable for any defects or changes detected after the Client has approved the subject matter of the Contract. The Agency shall be responsible for implementing all remarks and changes made by the Client before the subject matter of the Contract is submitted for approval.

• 7. Statutory warranty, guarantee and rules of liability

1. The liability of I.AM Agencja Marketingowa for non-performance or improper performance of the Contract is limited to the amount of actual damage caused solely through wilful misconduct, provided that such compensation cannot exceed the value of the order. Furthermore, I.AM Agencja Marketingowa bears no liability for any lost profits suffered by the Client, nor for any losses incurred, increases in operating costs, claims by third parties directed at the Client, or for consequential or indirect damages.
2. If the Client withdraws from the Contract, regardless of the reason, they are responsible for the costs associated with the services provided to date.
3. The provisions of § 6 and § 4(13) apply to Contracts where the other party is a entrepreneur.

• 8. Contractual penalties

If the Client undertakes cooperation on the basis of any legal or de facto relationship with a current or former collaborator or employee (up to one year) of I.AM Agencja Marketingowa, I.AM Agencja Marketingowa is entitled to claim a penalty of 100,000 PLN.

• 9. Copyright and industrial property rights

1. AM Agencja Marketingowa declares it is the sole holder of the copyrights to the works to be created in connection with the performance of the Contract and may freely dispose of them.
2. AM Agencja Marketingowa, as part of the payment agreed by the Parties in the Agreement, shall, on the date on which the final amount of the payment is credited to its bank account, transfer to the Client the economic copyright to use the subject-matter of the Agreement and to dispose of the right to use the subject-matter of the Agreement without any territorial restrictions. The transfer of economic copyright covers the following fields of exploitation:
3. the fixation and reproduction of works without any restrictions, on any carrier, using any available techniques, directly or indirectly, in part or in full, including:
4. the production and reproduction of copies or extracts of works (or any elements thereof) by means of reprographic, magnetic recording, digital, photosensitive, audiovisual, optical or computer-based techniques, irrespective of the format of the recording and the medium, size, form, technique, presentation, type and method of distribution or making available to the public,
5. the input of works or parts of works (or any elements thereof) into computer memory and multimedia networks by any means, including temporary or transient forms appearing, for example, in RAM, temporary and permanent storage, and copies of such records; archiving of records; uploading to the Internet and internal networks, as well as transmission within such networks, including online,
   1. reproducing and recording works or fragments of works (or any elements thereof) using digital and analogue techniques on any electronic and analogue media, in particular on CD-ROMs or CD-I, DVDs, optical discs and magneto-optical media
   2. the reproduction and fixation of works or parts of works (or any elements thereof) using any equipment, e.g. a projector, a computer, a video recorder, or by means of digitisation – through scanning or conversion into digital form, in electronic (digital) form, including preparatory activities for the production of copies of works or parts of works (or any elements thereof), such as, for example, the creation of a mock-up;
   3. in terms of the distribution of the original or copies on which the works are recorded – the direct or indirect placing on the market of the original or copies of the works or their fragments (or any elements thereof) using all available methods, techniques and media, including:
   4. in terms of disposal by way of sub-licence, lending, hire or lease, or making available on the basis of other legal relationships,
   5. as a component of the activities of any entities, their know-how or intellectual or industrial property, as well as when offering or selling any goods and services, and as part of any information, promotional or advertising campaigns, as well as in any offer, commercial or promotional materials of any entities, and also using any technologies and media described in the point above, in any activity.
   6. with regard to the distribution of works in a different manner to that specified above.
   7. The Client hereby grants I.AM Agencja Marketingowa permission to use the designs created for the purpose of promoting the services provided by I.AM Marketing Agency, in particular for the presentation of the designs on the agency’s website.
   8. The Client grants I.AM Agencja Marketingowa permission to use its logo or logotype for the purpose of promoting the services provided by I.AM Agencja Marketingowa, in particular for the presentation of I.AM Agencja Marketingowa’s clients on the agency’s website.
   9. The Client undertakes to discharge I.AM Agencja Marketingowa from liability in respect of any claims by third parties relating to the infringement of their copyright or other intellectual property rights in connection with the Works (in particular graphic materials) provided to I.AM Agencja Marketingowa by the Client.

• 11. Trade secret

The technology, materials and methods used in the provision of the Services constitute a legally protected trade secret of Agnieszka Szklarczyk I.AM Agencja Marketingowa. In particular, it is prohibited to investigate the methods used in the provision of the Services, i.e. the technology and methods employed, as well as any research that might reveal the technology used in the provision of the Services. Any violation of this obligation results in the Client bearing full liability for damage compensation.

• 12. Personal data

1. The Parties declare that, where necessary, they will process the personal data of the Parties’ representatives and employees, as well as any other personal data of the Parties in their possession: they will process personal data on the basis of and in accordance with the requirements set out in the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2016, item 922, as amended) and the provisions of Regulation (EU) (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the ‘GDPR’);
2. the purpose of processing personal data is the proper performance of the provisions of the Agreement. Personal data will be retained for the duration of the Agreement and for the period during which claims arising from the Agreement remain time-barred;
3. data may be disclosed to other entities solely for the purpose specified in point (b) above;
4. Each Party reserves the right, in respect of its personal data provided to the other Party, the right to access such data, to have it rectified, erased or its processing restricted, as well as the right to object to its processing and the right to lodge a complaint with the competent supervisory authority should they consider that the processing of personal data infringes applicable law.

• 13. Termination of the Agreement with immediate effect

The Agreement may be terminated by I.AM Agencja Marketingowa with immediate effect, before the expiry of the period for which it was concluded, for good cause, which is in particular:

1. the occurrence of grounds for declaring bankruptcy, opening liquidation or opening restructuring proceedings in respect of the Client;
2. remaining at least 30 days in delay with payment of even part of the reward referred in the Contract.

• 14. Final provisions

1. The Parties agree that signed documents sent in electronic form (document form) are binding, with the exception of declarations concerning the transfer of economic copyrights.
2. The Client, unlike I.AM Agencja Marketingowa, may not transfer the rights and obligations arising from the Agreement to a third party without the prior written consent of I.AM Agencja Marketingowa. Nor may the Client assign receivables arising from the Agreement to a third party without the consent of I.AM Agencja Marketingowa.
3. The Parties submit all legal relationships arising or which may arise from this Agreement to Polish law.
4. All disputes arising in connection with the performance of this Agreement shall be settled by the court having jurisdiction over the registered office of I.AM Agencja Marketingowa.